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LusNIC, in partnership with Coalition for Digital Africa and ICANN, is developing a digital capacity-building project aimed at the African ccTLDs that are members of LusNIC (.cv, .ao, .st, .gw, and .mz). The initiative runs until March 2026 and represents a strategic step in strengthening the technical, legal, and operational capacities of these registries.

The project includes both online and in-person training activities, based on a specific assessment of the training needs of each targeted ccTLD, the development of business plans tailored to the reality of each country, and the translation of reference materials into Portuguese.

The first in-person training session is scheduled for September 24 in Mozambique, as part of the Lusophone Internet Governance Forum program.

In total, the project includes four training sessions: two in-person and two online, to be held by February 2026. Each session will be adapted to the realities and priorities of each country, ensuring practical impact and alignment with the region's digital development goals.

PROGRAM
9H30 – 11H

/DNS

Trainer: Assis Guerreiro, .PT
  1. The DNS service
  2. DNS protocol requirements
  3. DNS Management in a ccTLD
  4. Authoritative DNS vs Recursive DNS
  5. Secondary Servers / Anycast
  6. ISP Resolvers
  7. Corporate DNS
  8. DNSSEC
  9. DNSSEC process management
  10. Recommendations and best practices
COFFEE BREAK: 11H-11H30
11H30 – 12H30

/CYBERSECURITY

Trainer: José Casinha, .PT

  1. Security operations in ccTLD management;
  2. Business Continuity (based on NAU) – Intermediate Level – Enable participants to identify risks
    and prepare business continuity plans;
  3. Risk Management in Organizations (based on NAU) – Intermediate Level – Introduce and apply methodologies
    risk management applied to cybersecurity;
  4. DNS Abuse
LUNCH: 12H30-14H
14H – 15H

/COMMUNICATION AND MARKETING

Trainers: Dora Miranda, .PT e Tiago Ribeiro, .PT

  1. The importance of communication to generate awareness: how to convey trust and national identity through the top-level domain;
  2. Media and communication channels that a ccTLD can use to publicize and convey its message (website, social media, blog,
    newsletters, press, events);
  3. Communication campaigns: objectives, message, target audience, creative strategy, communication channels and tools,
    results (practical examples);
  4. Initiatives with partners/registrars to promote ccTLD (co-branding, events);
  5. How to communicate with the press.
15H – 16H

/COMPLIANCE

Trainer: Andreia de Brito, .PT

  1. Introduction to compliance in a ccTLD;
  2. Legislative and regulatory framework;
  3. Audit and monitoring;
  4. Compliance culture and internal training;
  5. Practical cases.
COFFEE BREAK: 16H-16H30
16H30 – 17H30

/WORLD CAFÉ

Trainer: Sandra Martins, .PT

The day concludes with a participatory World Café session designed to consolidate learning and promote the exchange of perspectives among all participants. Thematic panels (DNS, Cybersecurity, Communication & Marketing, and Compliance) will feature guiding questions that encourage practical discussion and the sharing of experiences.

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